About Us

Tactical Coach is a business coaching company, with a focus on people.  We specialise in human resource services and solutions, to help businesses to manage their staff and compliance effectively, to improve their people and business performance.

We do this by listening to our clients, identifying gaps and opportunities, and working together to implement planned and practical solutions.  We provide our clients with the tools, the vision and the knowledge to get the best out of their staff, and link their people to their business goals.

About Gae Mackay

Gae Mackay is the Director and owner of Tactical Coach.

Gae’s experience spans over 20 years and has included both corporate and private enterprise, working in recreation, education, conservation and retail. Gae works closely with Business Owners, Chief Executive Officers, Directors, Managers and Employees.

Having run a number of businesses and managed both small and large teams of people, Gae is very familiar with many of the common issues and challenges being faced by businesses today.

 In recent years, Gae has helped businesses and not for profit organisations in a range of industries, including manufacturing, building, civil construction, primary industry, tourism, administration, aviation, social services and child care.

Gae’s qualifications include Bachelor of Education, Bachelor of Applied Science, Master of Management, TAE Certificate IV, Accreditation in DiSC, and Social & Emotional Intelligence, and membership of the Australian Human Resources Institute (CAHRI).


About HR Coach

Tactical Coach is proud to be an accredited member of the national HR Coach Network.  The network is a national professional services group which is committed to creating value through effective management of people and organisations.

The tools and methods we use are based on research conducted by the HR Coach Research institute.  Our programs have assisted clients in achieving impressive results in improving staff satisfaction and business performance at the same time.  Tactical Coach, as part of the HR Coach network, is also committed to providing a socially responsible business model.  We do this in a variety of ways including ongoing sponsorship of Starlight Children’s Foundation Australia and business development and recognition programs.